Parking Compliance Technician - job 1 of 2

Pay Range: $21.26/hr. - $26.57/hr.

Job Posting Closing on: Monday, April 21, 2025 📅

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Parking Compliance Technician job is available in the Transportation and Public Works department, with the City of Fort Worth. The Parking Compliance Technician plays a key role in making sure that the City of Fort Worth Parking Ordinance is upheld.  The Parking Compliance Technician is an ambassador of the City and a source of information to the citizens and visitors of Fort Worth. The Parking Compliance Technician will always be ready to help address issues of concern.

Please note that Parking Compliance Technicians are not sworn police officers and do not have authority to make arrests. This position may require weekend and holiday shifts, possibly including Thanksgiving and Christmas. The position may require rotating shift assignments to include Sunday through Saturday 6am – 11pm.

The Parking Compliance Technician position works primarily outdoors. At least 90% of the job functions are performed outdoors. The Parking Compliance Technician will walk and ride a bicycle daily to perform the job functions.

Do you enjoy helping people and getting things done in an effective and timely manner? Then this is the position for you!

Minimum Qualifications: 

• High School Diploma/GED
• One (1) year experience related to parking control, traffic services, recordkeeping/report writing, customer service, or related field
• Valid Texas driver’s license
• Valid certified Tourism Ambassador Certificate (CTA) within six (6) months of employment
• Must pass Physical

Preferred Qualifications:

• Microsoft Word, Excel, Access skills
• 2-way radio operation or functioning in emergency situations
• A minimum of two (2) years of customer service experience that involved contact with the public, such as: hospitality, retail, and/or security.

The Parking Compliance Technician job responsibilities include: 

• Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance
• Consistently communicate to the public about best parking practices which leads to safe and efficient use of on-street curb space
• Check for proper permit for crews working in street or right-of-way
• Interacts with hostile and irate parking violators handling difficult situations, investigates and resolves parking violation disputes, and may notify police of incidents involving abusive behavior by the public
• Reports damaged or malfunctioning meters and traffic signals for repair via MYFW app, and may be assigned as an alternate to collect revenue from parking meters or repair meters as needed
• This position requires the ability to work alone and therefore, must exercise good time management, proper judgement, tact, and diplomacy when dealing with citizens
• Must be able to both walk and ride a mountain bike (main source of transportation) for long distances and/or long hours outside in all elements (exposure to extreme weather conditions; close proximity to moving vehicles and dangerous traffic; exposure to exhaust, fumes, odors and noise; work on slippery or uneven surfaces)

Apply Now! Come be part of something special in Fort Worth. 🌟

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting, depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Medium Work – Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

An induvial applying for this role must understand that the position requires the Parking Compliance Technician to walk and/or ride a bike for 7-9 hours per day (depending on their shift). The Parking Compliance Technician works almost exclusively outside.