Texas Medical Call Center Representative

Job Summary

A company is looking for a Medical Call Center Representative.

Key Responsibilities

• Receive and manage inbound calls, with potential outbound calls based on department needs
• Update and maintain patient data with accuracy
• Ensure compliance with Federal Health Care Program guidelines and assist with medication coverage

Required Qualifications

• Minimum of 1 year of recent call center experience
• High School Diploma or equivalent
• Ability to pick up equipment in Irving, TX
• Basic technical troubleshooting skills for remote work issues
• High-speed internet with a wired connection is mandatory