Texas Licensed Account Resolution Representative - job 1 of 2

Job Summary

A company is looking for a Remote Account Resolution Representative.

Key Responsibilities

• Handle inbound and outbound telephone calls for collections activity
• Utilize negotiating and customer service skills to achieve positive results
• Adhere to all applicable laws such as FDCPA, FCRA, and HIPAA

Required Qualifications, Training, and Education

• 1+ years' experience in Collections, Call Center, or Customer Service
• Ability to enter and update data accurately and timely
• Experience working in a fast-paced, deadline-oriented environment
• Strong organizational skills to handle multiple tasks simultaneously
• Flexibility in scheduling, including evenings and Saturdays as needed