Sales Operations Associate - Incentive Compensation

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Position Overview:

Tempus AI is seeking a highly motivated and detail-oriented Associate to join our growing Sales Operations team. This role will specifically support the oncology and neuropsychiatry sales organizations and will be instrumental in designing and implementing effective incentive compensation strategies that drive business growth that align with Tempus AI's strategic objectives. The Associate will have comprehensive responsibility for various aspects of incentive compensation, including compensation plan design, quota setting, payout calculations, Presidents Club administration, role design, and headcount management. The Associate will also continually seek out ways to improve Incentive Compensation

Key Responsibilities:

Compensation Plan Design:

• Design and implement comprehensive and competitive compensation plans and special incentive programs  that incentivize consistent growth in line with AI's strategic objectives.
• Conduct thorough market research and competitor analysis to ensure compensation plans are aligned with industry standards and best practices.
• Develop a deep understanding of sales roles, performance metrics, and target audiences to create tailored compensation plans that motivate and reward desired behaviors.
• Collaborate with finance and legal teams to ensure compensation plans are financially sustainable and compliant with applicable regulations.
• Clearly communicate compensation plan details to sales representatives, providing ongoing support and guidance as needed.

Quota Setting:

• Establish challenging, fair, and achievable sales quotas for representatives and managers in the oncology and neuropsychiatry sectors, taking into account historical performance data, market potential, and individual capabilities.
• Utilize data-driven methodologies and advanced analytics to develop fair and equitable quota allocation models.
• Regularly review and adjust quotas based on market conditions, sales performance, and business objectives.
• Provide clear and transparent communication to sales representatives regarding quota expectations and performance tracking.

Payout Calculations:

• Develop and implement robust processes for accurately calculating and tracking incentive payouts based on predefined performance metrics and compensation plans.
• Leverage technology and automation tools to streamline payout calculations and minimize errors.
• Ensure timely and accurate payment of incentive compensation to sales representatives.
• Conduct regular audits and reconciliations to verify the accuracy of payout calculations.
• Address any discrepancies or inquiries from sales representatives regarding their incentive compensation.

Role Design:

• Partner with sales leadership and other key stakeholders to define and design sales roles within the oncology and neuropsychiatry teams, ensuring alignment with Tempus AI’s overarching strategic objectives and go-to-market strategy.
• Conduct thorough analysis of current roles and responsibilities, identifying areas for improvement and optimization.
• Continuously monitor and evaluate the effectiveness of role design, making adjustments as needed to support evolving business needs.

Headcount Management:

• Analyze historical sales data, market trends, and business forecasts to propose headcount requirements for the oncology and neuropsychiatry sales teams.
• Identify and address potential headcount gaps or surpluses, ensuring optimal staffing levels to support sales goals.

Qualifications:

• Bachelor’s degree; degree in business, human resources, economics, or a quantitative field are a plus
• 2+ years of experience in incentive compensation, sales operations, or a related role, preferably within life science.
• Strong analytical skills, with the ability to interpret complex data and draw actionable insights.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Proficiency in Microsoft Excel and other data analysis tools.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.

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