Remote Legal Intake Specialist (Spanish & English Speaking)

Job Overview:

We are looking for a Remote Legal Intake Specialist to join a growing Lemon Law firm. The ideal candidate will have experience handling legal intakes, possess strong communication skills, and be fluent in Spanish, with little to no English accent.

Key Responsibilities:

●        Conduct initial client intake calls, gathering essential case details.

●        Assess client eligibility and provide a clear explanation of the firm's services.

●        Input and manage client information accurately in the firm’s database.

●        Schedule consultations and follow up on pending client documentation.

●        Maintain professionalism and confidentiality in all client interactions.

●        Coordinate with attorneys and support staff to ensure seamless case progression.

Qualifications:

●        Experience in legal intake (Lemon Law experience is a plus).

●        Fluent in Spanish (written and spoken) with minimal English accent.

●        Strong customer service and communication skills.

●        Ability to multitask and manage a high volume of client inquiries.

●        Tech-savvy and comfortable using CRM and case management software.