Team Support Specialist

Job Summary

A company is looking for a Team Support Specialist I to provide support to Care Coordinators and enhance customer service experiences.

Key Responsibilities

• Assist the Team Lead with daily tasks and responsibilities
• Conduct reviews with active clients and complete caregiver employment verification forms
• Perform Start-of-Care calls and review data for accuracy

Required Qualifications

• 2 years of previous experience in a similar position preferred
• Proven exceptional customer service skills
• Proficient in computer and phone usage
• Bilingual in Spanish or other languages is desired
• Ability to adapt to evolving departmental changes