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Operations Project Manager (Portugal-based Remote/Hybrid)

The Operations Project Manager manages and optimizes the operational processes of the Strategy and Operations team. This role will focus on implementing and coordinating various critical projects of the team, including AI implementation, return projects, termination processes, and strategical processes. The Operations Project Manager will ensure that these projects are executed efficiently, align with the company's strategic goals, and enhance overall operational effectiveness.


What you'll be doing:
  • Project Coordination and Execution: Develop project plans and timelines for each assigned project; coordinate with cross-functional teams to ensure project milestones are met; provide regular updates to senior management.
  • Process Improvement: Identify opportunities for process improvements and implement solutions to enhance operational efficiency; regularly audit processes and assess its compliance and effectiveness; use data-driven insights to push on continuous improvement initiatives.
  • AI-based initiatives: Oversee the implementation of AI-driven initiatives across relevant team projects; collaborate with AI and engineering teams to ensure successful integration and deployment; monitor and evaluate the performance of AI systems, making adjustments as necessary.
  • Product Enablement and Delivery: Identify needs for product requests to tackle operational challenges and lead them in cooperation with the product team; design strategic processes to enhance operational efficiency and guarantee alignment with stakeholders;
  • Stakeholder Communication: Maintain effective communication with the project stakeholders; facilitate meetings and updates of the projects; resolve issues or conflicts promptly.


What you need to have:
  • 3 years of experience in project management tasks in your daily work, particularly in managing operational processes.
  • Strong understanding of AI technologies and their implementation in business operations.
  • Excellent organizational and multitasking skills.
  • Effective communication and interpersonal skills for cross-functional collaboration.
  • Ability to think strategically and critically to drive process improvements.
  • Proficiency in project management software and tools.
  • Strong problem-solving skills and the ability to handle high-pressure situations.
  • Experience working in a fast-paced, dynamic environment.


To ensure you feel good solving a big Human problem, we offer:
  • A stimulating, fast-paced environment with lots of room for creativity;
  • A bright future at a promising high-tech startup company;
  • Career development and growth, with a competitive salary;
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
  • A flexible environment where you can control your hours (remotely) with unlimited vacation; 
  • Access to our health and well-being program (digital therapist sessions);
  • Remote or Hybrid work policy (Portugal only);
  • To get to know more about our Tech Stack, check here.


The Operations Project Manager plays a crucial role in ensuring that operational processes are effectively managed and continuously improved, contributing to the overall success and efficiency of the organization.



*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Operations Project Manager (Portugal-based Remote/Hybrid), Sword Health

As an Operations Project Manager at a leading tech startup in Portugal, you'll be stepping into a pivotal role that blends teamwork with innovative problem-solving. Your focus will be on coordinating critical projects that drive operational excellence, particularly in AI implementation and strategic processes. You'll develop project plans and manage timelines, ensuring projects align with the company’s strategic goals while boosting overall effectiveness. If you're someone who thrives in a dynamic environment and can engage successfully with cross-functional teams, we want to hear from you! Your role will involve identifying opportunities for process improvements, leveraging data-driven insights to drive continuous enhancements and overseeing AI-driven initiatives to ensure smooth integrations. Communication is key; you'll maintain strong ties with stakeholders, sharing updates, navigating challenges, and facilitating smooth project progress. We value your organizational skills and your ability to handle pressure while making impactful decisions. With at least three years of project management experience, particularly regarding operational processes, you’re equipped to make a real difference. Our company offers a flexible working environment, competitive salary, and ample room for career growth while addressing significant challenges in the healthcare sector. Join us to not just work, but to contribute to innovative solutions that have the potential to transform healthcare as we know it!

Frequently Asked Questions (FAQs) for Operations Project Manager (Portugal-based Remote/Hybrid) Role at Sword Health
What does the Operations Project Manager do at our company?

The Operations Project Manager is responsible for managing and optimizing our operational processes. This role focuses on implementing various critical projects, such as AI integration, ensuring they align with the company's strategic goals, and enhancing operational effectiveness.

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What qualifications do I need to apply for the Operations Project Manager position?

To be considered for the Operations Project Manager role, candidates should have at least three years of project management experience, particularly related to managing operational processes, along with a solid understanding of AI technologies and excellent communication skills.

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Is the Operations Project Manager position remote?

Yes, the Operations Project Manager role can be executed remotely or in a hybrid setup, but it is based in Portugal. Candidates must have a valid EU visa and reside in Portugal.

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What skills are essential for an Operations Project Manager?

Key skills for an Operations Project Manager include excellent organizational and multitasking abilities, effective communication for cross-functional collaboration, strategic thinking, proficiency in project management tools, and strong problem-solving skills.

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What can I expect from the work environment as an Operations Project Manager?

You will be part of a fast-paced, dynamic environment that encourages creativity and innovation. We aim to ensure that our employees feel valued and have access to continuous career development opportunities.

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Are there career development opportunities for an Operations Project Manager?

Absolutely! The Operations Project Manager position offers substantial opportunities for career growth, including career development training and a chance to work with a talented team on innovative projects.

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What benefits are included in the Operations Project Manager role?

As an Operations Project Manager, you will receive a competitive salary, unlimited vacation, flexible working hours, and access to a health and well-being program, all while working on meaningful projects in the healthcare sector.

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Common Interview Questions for Operations Project Manager (Portugal-based Remote/Hybrid)
How do you prioritize multiple projects as an Operations Project Manager?

It's important to assess each project's alignment with strategic goals and deadlines. Utilizing project management tools like Gantt charts can help visualize timelines and manage dependencies effectively.

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Can you give an example of a successful AI implementation you've managed?

Focus on a specific project where you successfully integrated AI technologies. Highlight your planning process, challenges faced, and how you collaborated with technical teams to achieve successful outcomes.

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What techniques do you use for process improvement?

One effective technique is the Lean methodology, which helps identify waste in processes. Incorporating data analysis and feedback loops can reveal further opportunities for efficiency gains.

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How do you handle conflicts among team members during a project?

I believe in addressing conflicts promptly and openly. It’s essential to facilitate discussions where everyone can express their concerns, and then find a compromise that aligns with project goals.

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What project management tools do you prefer and why?

I typically use tools like Trello for task management and Asana for project tracking. These platforms help keep teams organized and ensure transparency in progress and responsibilities.

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How do you ensure stakeholders are kept informed throughout a project?

Regular updates through meetings and email summaries are key to keeping stakeholders informed. I also encourage feedback and discussions to foster a collaborative environment.

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Describe your experience with data analysis in project management.

I utilize data analysis to evaluate project progress and outcomes. By examining performance metrics, I can make informed decisions about where to pivot or adjust strategies.

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How do you adapt to changes in project scope?

Flexibility is crucial. I assess the impact of changes on timelines and stakeholders, ensuring everyone is aware and aligned on adjustments to plans and expectations.

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What is your approach to developing project plans?

I start by defining clear objectives, then work on timelines and resource allocation, ensuring that all team members understand their roles. Collaboration is key throughout this process.

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How would you measure the success of a project?

Success can be measured through key performance indicators (KPIs) relating to project goals, stakeholder satisfaction, and the overall impact of the project on operational efficiency.

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Sword Health is a healthcare company that aims to free 2 billion people from pain by creating the first and only end-to-end global platform to prevent, manage, and treat pain while saving clients millions in healthcare costs.

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Full-time, remote
DATE POSTED
November 28, 2024

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