Senior People Operations Manager

Stuart is a leading tech-enabled logistics platform that transforms on-demand delivery across sectors like food, grocery, and retail. Operating in over 130 cities across Europe, Stuart connects businesses with a network of independent couriers, providing access to fast, flexible, and efficient deliveries.

Our Mission 🚀

We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.

Stuart is a highly diverse and inclusive company of 280+ employees from different nationalities and backgrounds working across France 🇫🇷, Italy 🇮🇹, Poland 🇵🇱, Spain 🇪🇸 and the UK. 🇬🇧

It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌

We are currently looking for a People Ops Manager ( HR Manager) based in France working alongside the People Team in France, managing the Business Department. You will join the People Team and will report to our Global Head of People Operations.

The People Operations team are looking to hire a People Operations Manager to oversee all the employee lifecycle including onboarding, offboarding, payroll, employee relations and project work. We are therefore looking to find the right candidate who has a good understanding of the PeopleOperations’ dynamics and a thorough knowledge of labor relations in France. This is an incredibly varied role with a significant opportunity to have a huge impact and make a fundamental difference. You will be granted trust, autonomy, and freedom to deliver results whilst working as part of a highly collaborative team.

• Act as the key People representative in France for the People team, supporting any requests that come from the departments based in France. 
• Creating and implementing local HR policies and processes in France, as well as policies at a global level working alongside the other People Operation Managers for other corresponding countries. 
• Owning Employee relations matters, liaising with the legal team when needed and acting as an escalation point for complex issues. Providing guidance on Employment Relations relations and practices e.g’s grievances, performance issues, dismissals, procedures and compliance. 
• Coaching and providing feedback to key stakeholders to help improve business efficiency. 
• Collaborating and coordinating global projects with the Culture, Talent Development,Talent Acquisition, Reward teams. 
• Working with Hibob as the HRIS system and helping to support data management/maintenance.
• Acting as a key contact for CSE, assisting with administration of CSE meetings and note taking. 
• Management of the visa process and supporting the payroll alongside the PayrollManager, as well as the benefit administration. 
• Assisting with generation of contracts, addendum letters, as well as onboarding and onboarding employees. 
• Ad hoc duties as and when required.

• Previous experience working in a fast paced environment like a fast moving scale up or start up experience. 
• Ideally 5 years relevant experience with 1+ year of management or mentoring experience. 
• People Champion - someone who is people oriented, really passionate about fostering an inclusive culture within Stuart and celebrating our individuality. 
• Ability to problem solve in the short and long term - ability to process map (Project Management skills). 
• Excellent presentation and communication skills (written and oral), with the ability to communicate with multiple stakeholders confidently. 
• Excellent employee relations and legislation knowledge. 
• Experience of payroll processing in France and working with payroll software.
• Management skills, creative, open to change & adaptation, flexible. 
• Fluent in English and French.

• Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉
• Hybrid working model and flexible hours ✨

• Ticket Restaurant by Swile 🥗
• Stuart Academy, offering a wide range of upskilling and development opportunities 🎓
• Stuart is putting Mental Health Awareness first! Wellness Allowance to use in any gym or sport class 🧘
• 2 days of volunteering to have a positive impact on our communities and environment 💚
• Private healthcare provided by Alan 🧑‍⚕️
• Reimbursement of transport costs (Navigo areas 1 - 5) 🚇

At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌

Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙

Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗

Want to learn more about us? Visit https://stuart.com/about-us/