Strategic Partner Engagement Manager

Job Summary

A company is looking for a Strategic Partner Engagement Manager to lead partner-success programs for a new digital platform used by federal and state agencies.

Key Responsibilities

• Lead negotiation and execution of partnership agreements with federal and state agencies
• Translate agency workflows into platform configurations and create onboarding playbooks
• Design and deliver training programs and moderate a multi-agency partner community

Required Qualifications

• 7+ years of experience in partner success, customer onboarding, or strategic account management
• Demonstrated success in negotiating complex partnership agreements in regulated environments
• Experience in building or moderating online communities
• Proven ability to develop and deliver training programs for diverse stakeholders
• Experience in capturing and reporting success metrics for continuous improvement