Service Suite Account Manager

Job Summary

A company is looking for a Service Suite Account Manager to serve as the primary business liaison for assigned dealership Fixed ops departments.

Key Responsibilities

• Build and maintain strong relationships with service managers and dealership leadership
• Implement and monitor MPI tools and workflows while analyzing inspection data for trends and revenue opportunities
• Identify upsell opportunities and collaborate with sales teams to onboard new clients

Required Qualifications

• 3-5 years of experience in automotive fixed operations or related account management role
• Strong understanding of dealership operations and service marketing strategies
• Proven track record of meeting or exceeding account performance goals
• Proficiency in Microsoft Office Suite, CRM systems, and dealership management systems
• Experience in consulting or business development within the automotive sector is preferred