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Partner Consultant

About the Role

We are seeking a highly motivated and experienced Partners Consultant to join our team at Solutions by Text. As a Partners Consultant, you will be responsible for building and managing relationships with our strategic partners, fostering collaboration, and driving revenue growth. You will work closely with internal stakeholders and external partners to understand their needs, identify opportunities, and develop effective solutions using our text-based communication platform. This role requires exceptional communication skills, strong business acumen, and a passion for delivering innovative customer engagement solutions.

 

Key Responsibilities:

  • Develop and nurture strong relationships with strategic partners, including integration partners, resellers, and technology partners.
  • Identify new partnership opportunities, conduct market research, and evaluate potential partners to expand our customer base and drive revenue growth.
  • Collaborate with internal teams to understand partner requirements and develop tailored solutions that leverage our text-based communication platform.
  • Establish productive, professional relationships with key personnel in assigned partner accounts.
  • Coordinate the involvement of Solutions by Text personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
  • Gain a deep understanding of our platform capabilities, features, and integration options to effectively communicate the value proposition to partners.
  • Provide training, documentation, and ongoing support to partners to ensure successful onboarding, adoption, and utilization of our solutions.
  • Monitor and analyze partner performance metrics, identify areas of improvement, and develop strategies to optimize partner engagement and revenue generation.
  • Work closely with the marketing team to create joint marketing initiatives, collateral, and promotional activities to drive partner awareness and customer acquisition.
  • Stay up to date with industry trends, competitive landscape, and emerging technologies to identify partnership opportunities and maintain a competitive edge.

 

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field. Relevant work experience may be considered in lieu of a degree.
  • Proven experience in partner management, business development, or sales roles within the technology industry.
  • Strong understanding of the SaaS industry, specifically in the customer engagement, communication, or messaging space.
  • Excellent communication and interpersonal skills, with the ability to build rapport and credibility with internal and external stakeholders.
  • Results-oriented mindset with a proven track record of exceeding targets and driving revenue growth through strategic partnerships.
  • Technical aptitude and the ability to quickly grasp complex technology solutions.
  • Self-motivated with the ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Strong analytical skills and the ability to use data to drive decision-making and measure partner performance.
  • Willingness to travel as needed to meet with partners and attend industry events.

 

Preferred Skills and Qualifications:

  • Previous experience with SMS/Text Servicing
  • Previous experience with Payment Services

 

General Duties and Expectations:

  • Adhere to the Company's Code of Conduct/Ethics.
  • Create and maintain effective working relationships with other Company employees.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Contribute to the professional culture within the office and the company overall.
  • Project a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors.
  • Ensure security of information in all matters pertaining to company, client, and consumer information.

 

About Solutions by Text

Solutions by Text (SBT) was founded with the mission to deliver impactful conversational messaging and convenient payment solutions. Built on wireless carrier industry best practices, SBT is the only compliance-first provider of enterprise texting solutions in the market. More than 1,400 consumer finance organizations, including leading brands in auto finance, banking and lending, trust SBT to ensure convenient, effective, and compliant relationships with their millions of consumers. SBT is headquartered in Dallas, TX  with remote teams and offices throughout the United States. For more information, visit https://solutionsbytext.com/.

 

Game-changing Technology Built for Growth

Solutions By Text (SBT) is changing the way highly regulated businesses engage, interact and transact with customers via their mobile devices. Since adding its first customer, SBT has quickly become the leading text provider to consumer finance companies and various other regulated industries. Recognized as part of the Inc. 5000 fastest growing companies as well as Best Places to Work, SBT continues to evolve and expand through the addition of great employees who desire an exciting, collaborative culture.

 

Solutions By Text is committed to promoting the values of diversity and inclusion throughout the business.  Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Partner Consultant, Solutions by Text

Are you passionate about building strong partnerships and driving revenue growth in a fast-paced environment? Solutions by Text is on the lookout for a dedicated Partner Consultant to join our remote team. In this role, you’ll be at the forefront of our mission, working closely with strategic partners to foster collaboration and create innovative customer engagement solutions. As a Partner Consultant, your key responsibilities will include developing and nurturing relationships with integration partners, resellers, and technology partners. You'll conduct market research to identify new partnership opportunities, ensuring we continuously expand our customer base. Your strong communication skills and business acumen will help you convey the value of our text-based communication platform effectively. You'll also collaborate with internal teams to create tailored solutions that meet partners' needs. In addition, you'll monitor partner performance to identify areas for improvement and strategize for revenue generation. As part of a dynamic culture at Solutions by Text, you’ll stay updated with industry trends to keep our partnerships competitive. If you're a self-motivated individual with a background in partner management or business development within the technology sector, your journey begins here. Come and be a part of a winning team recognized for its growth and commitment to diversity and inclusion – we want your experience and insights to drive our success!

Frequently Asked Questions (FAQs) for Partner Consultant Role at Solutions by Text
What does a Partner Consultant do at Solutions by Text?

At Solutions by Text, a Partner Consultant plays a critical role in managing relationships with strategic partners to drive revenue growth. This involves developing strong collaborations, conducting market research to identify opportunities, and tailoring solutions that fit partner needs. By effectively leveraging our text-based communication platform, Partner Consultants ensure that partnerships are productive and beneficial for all involved.

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What skills are required for a Partner Consultant position at Solutions by Text?

To excel as a Partner Consultant at Solutions by Text, candidates should have exceptional communication and interpersonal skills, exhibit strong business acumen, and possess a proven track record in partner management or business development. A background in the technology industry, particularly in SaaS and customer engagement, is highly valuable. Analytical skills and a strong technical aptitude are also beneficial to succeed in this role.

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How does Solutions by Text support its Partner Consultants?

Solutions by Text is committed to the success of its Partner Consultants by providing ongoing training, access to resources, and collaboration with experienced teams. The company encourages regular communication, offers tailored support for partner onboarding, and facilitates marketing initiatives designed to help Consultants engage with their partners effectively. This supportive environment fosters growth and success in driving revenue.

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Does the Partner Consultant role at Solutions by Text require travel?

Yes, the Partner Consultant position at Solutions by Text may require some travel to meet with partners and attend industry events. Building relationships and understanding partner needs often involves face-to-face interactions, which can enhance teamwork and collaboration beyond remote communication.

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What is the work culture like for a Partner Consultant at Solutions by Text?

The work culture at Solutions by Text is dynamic, collaborative, and committed to diversity and inclusion. As a Partner Consultant, you will be part of a supportive team that values innovation and teamwork. With opportunities for career growth and a focus on creating a positive impact both inside and outside the company, the culture fosters an exciting work environment.

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What types of partners will a Partner Consultant work with at Solutions by Text?

In the role of Partner Consultant at Solutions by Text, you will primarily engage with integration partners, resellers, and technology partners. These relationships are crucial for driving revenue and ensuring that our text-based communication solutions meet diverse customer needs across various industries.

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How important is industry knowledge for a Partner Consultant at Solutions by Text?

Having industry knowledge is essential for a Partner Consultant at Solutions by Text. A deep understanding of the SaaS landscape, particularly in customer engagement and messaging, enables effective communication with partners and helps identify collaboration opportunities that benefit everyone involved.

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Common Interview Questions for Partner Consultant
Can you describe your experience in partner management?

When answering this question, focus on relevant experiences that demonstrate your ability to establish and nurture partnerships. Highlight specific metrics you've achieved, the types of partners you've worked with, and your strategies for building strong relationships.

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How do you identify new partnership opportunities?

To answer this effectively, share your methodology for conducting market research and evaluating potential partners. Discuss how you analyze industry trends, leverage networking opportunities, and assess the potential value each partner could bring to the organization.

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What strategies would you use to drive revenue growth through partnerships?

In your response, provide concrete strategies you’ve successfully implemented in the past. This might include creating joint marketing initiatives, developing tailored solutions, or optimizing existing partnerships, all of which underline your strategic approach.

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How do you manage and analyze partner performance?

When responding, emphasize the tools and metrics you use to track partner performance, such as KPIs and performance metrics. Explain how these analytics inform your decisions and help you strategize for better engagement and revenue generation.

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Describe a time when you resolved a conflict with a partner.

In your answer, recall a specific instance where you skillfully navigated a conflict, focusing on your communication and problem-solving capabilities. Make sure to highlight the outcome and what you learned from the experience.

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What is your approach to maintaining long-term relationships with partners?

Discuss your methods for keeping lines of communication open and ensuring that both parties are aligned on goals. Examples could include regular check-ins, feedback loops, and engagement activities designed to strengthen the partnership.

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How familiar are you with the SaaS industry and its customer engagement tools?

In your response, briefly outline your background in the SaaS industry, specifically any tools or technologies you're well-versed in. Demonstrating your knowledge of customer engagement solutions will underscore your fit for the role.

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What role does communication play in your partnership strategy?

Emphasize the importance of transparent, proactive communication in fostering partnership success. Share examples of how clear communication has led to measurable results in previous roles, reinforcing your understanding of its significance.

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How do you approach joint marketing initiatives?

Address this question by discussing your collaborative experience with marketing teams and how you align objectives with partners. Explain any successful campaigns you’ve developed and how they contributed to mutual growth.

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In your opinion, what makes a partnership successful?

When answering, reflect on your experiences to identify key factors that contribute to successful partnerships. Elements like trust, clear communication, mutual goals, and effective conflict resolution can showcase your understanding and approach to partnership management.

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Solutions by Text is a division of Marketing Response Solutions, a full-service consulting firm which has been serving the business community since 1995. In 2008, Solutions by Text was created to streamline client communication and leverage the po...

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Full-time, remote
DATE POSTED
November 28, 2024

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