Simphony Technical Support Advisor

Job Summary

A company is looking for a Simphony Hospitality Advisor.

Key Responsibilities

• Support clients with technical questions regarding Oracle Simphony hardware, software, or networking
• Process new or replacement hardware orders and manage Salesforce CRM support tickets
• Perform point-of-sale data entry tasks and assist in inventory tracking

Required Qualifications

• High school diploma or equivalent
• Experience with Oracle Simphony is required
• Minimum one (1) year experience in technical customer service
• General knowledge of computers
• Familiarity with Microsoft Office and/or Google Suite