Senior Software Engineer, Carrier Configuration (Remote)

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. 

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

How we'll deliver success?

We are looking for a Senior Software Engineer to join our new Team: Carrier Configuration. Our business is rapidly expanding and we’re enabling Shippo's carrier network expansion. Our goal is to define a new way of configuring integrations so we can empower internal and external users to enable in a fraction of time each carrier connection they need. As a Senior Engineer, you will provide leadership and oversight in coding, technical design, and systems architecture for your team as well as the Engineering team as a whole.

• Contribute to define and build  a new way of configuring to carrier integrations
• Contribute to maintain legacy integrations
• Partner with Carrier Capabilities to consume basic integration settings and expose to internal and external users
• Partner with other teams to understand their needs in terms of configurations from carriers
• Build tools to improve internal processes and empower internal users
• Participate in on-call support rotation
• Work with our product team to refine the scope of new products and capabilities
• Lead large projects and initiatives
• Mentors fellow engineers
• Sets high standards for engineering practices and processes
• Sets and monitors KPIs for systems performance and quality

• 8+ years of experience in software development, with expertise in building and maintaining highly available, distributed, and scalable systems.
• Proven expertise in building and maintaining APIs, services, and databases.
• Proficiency in server-side programming (e.g., Go, Python, Java, Ruby) and SQL databases.
• Experience with server-side MVC frameworks (e.g., Django, .NET, Spring, Rails, Phoenix).
• Strong understanding of software architecture, object-oriented programming, and design patterns.
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization (e.g., Docker, Kubernetes).
• Familiarity with performance optimization and debugging in distributed systems.
• Passion for customer success, with a deep understanding of usability, reliability, and scalability.
• Strong interpersonal and collaboration skills, with the ability to work effectively across teams.
• Excellent verbal and written communication skills in English (advanced/fluent).
• Demonstrated ability to drive innovation and scale solutions to meet business needs.
• A commitment to continuous improvement, craftsmanship, and team success.
• BSc or MS in Computer Science, Software Engineering, or a related STEM field (or equivalent experience).

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com. What we want to emphasize is that you can be successful at Shippo regardless of location.