Associate, Experts

As an Associate in Experts at Sermo, your primary role is to connect clients with qualified physicians and healthcare professionals. You'll manage incoming recruitment requests, assess client needs, and formulate effective recruitment strategies to fulfill these requirements.

To qualify for the Associate, Experts position at Sermo, candidates should hold a Bachelor's degree or equivalent, have fluency in English, and possess proficiency in either Spanish, German, or French. A strong will to succeed and a genuine curiosity about the healthcare sector are also essential.

The work environment for an Associate at Sermo is dynamic and collaborative. You'll be part of a supportive team that values innovation and camaraderie, making impactful changes in healthcare while having a good time.

The salary range for the Associate, Experts role at Sermo is between $60,000 to $70,000 annually. In addition to a competitive salary, there is a monthly commission-based bonus system that allows for uncapped earnings.

Sermo offers clear career advancement opportunities for Associates through a meritocratic promotion schedule. You'll receive ongoing professional development and the chance to engage with leaders from the global medical community right from the start.

Sermo embraces a flexible working environment, allowing Associates in the Experts practice to utilize remote work to connect with global clients and experts. This flexibility enhances work-life balance and productivity.

Desirable skills for the Associate in Experts at Sermo include exceptional interpersonal abilities, a solution-oriented mindset, critical thinking, and comfort in negotiating with established healthcare professionals.

In managing competing priorities, it's crucial to assess the urgency and impact of each task. Utilize organizational tools to track progress, and communicate proactively with clients and colleagues to ensure clarity in responsibilities.

Building relationships with Experts requires active listening and open communication. Take the time to understand their needs, maintain regular interactions, and create a positive onboarding experience to foster lasting connections.

When faced with a critical deadline, I prioritize my tasks, allocate time effectively, and utilize teamwork when necessary. Keeping an open line of communication with stakeholders is key to ensuring that we meet expectations without compromising quality.

Curiosity drives me to continuously learn about industry trends and practices. This inquisitive nature enhances my ability to connect clients with relevant Experts and enables me to grow my subject matter expertise within healthcare.

Assessing client scopes involves thorough discussions with clients to identify their specific needs, followed by research on corresponding Experts that align with those qualifications. It’s about matching the right expertise to client demands.

Working in a KPI-centric environment has taught me to set clear goals and regularly review performance metrics. This diligent approach keeps me focused on achieving optimum outcomes for both clients and Experts.

Managing client expectations starts with clear communication. I ensure that clients are well-informed about processes, timelines, and potential outcomes, which helps build trust and a strong client relationship.

The opportunity to make a meaningful impact motivates me in a sales-driven role. Seeing how my efforts contribute to better healthcare outcomes reinforces my commitment to succeed and drive results.

To ensure successful onboarding, I create a welcoming and informative experience, covering all necessary details. Following up regularly helps maintain engagement and addresses any questions that arise during the joining process.

In negotiations, I prioritize building rapport and understanding the needs of healthcare professionals. This approach fosters a collaborative atmosphere, which is crucial for achieving mutually beneficial agreements.