Senior Technical Trainer

Job Summary

A company is looking for a Senior Technical Trainer to deliver high-quality training programs on restaurant technology solutions.

Key Responsibilities

• Analyze product management artifacts to identify training opportunities and conduct customer training sessions
• Collaborate with Subject Matter Experts to maintain accurate training content and lead train the trainer sessions
• Design and deliver instructor-led and virtual training programs, including creating curriculum and certification paths

Required Qualifications

• Bachelor's Degree or equivalent experience in Education, Instructional Design, or a relevant field
• 5+ years of relevant experience in client-facing roles
• Proven ability to conduct virtual instructor-led training sessions
• Experience in developing curriculum and training programs for technical products
• Familiarity with restaurant software systems and/or operations is preferred