Senior Order Entry Specialist

Job Summary

A company is looking for a Senior Order Entry Specialist to manage escalations, projects, and complex order scenarios while ensuring accurate and timely processing of customer orders.

Key Responsibilities

• Accurately enter and validate customer orders, ensuring compliance with pricing, terms, inventory, and delivery requirements
• Serve as the lead contact for escalated or complex order scenarios and collaborate with internal departments to resolve discrepancies
• Identify and recommend process improvements to streamline workflows and maintain data integrity within the order management system

Required Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred
• 3+ years of experience in order entry, order management, or sales operations
• Advanced knowledge of Microsoft Office Suite and proficiency with order management systems
• Experience mentoring or supporting junior team members is a plus
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment