Senior Manager, Production Support

Job Summary

A company is looking for a Senior Manager, Production Support.

Key Responsibilities

• Provide advanced technical support for complex system and application issues
• Monitor system performance and proactively identify potential issues
• Collaborate with cross-functional teams to resolve technical challenges

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 7 years of system engineering experience
• At least 5 years of software troubleshooting or customer support experience
• Experience with microservices architecture
• Proficient in writing and executing SQL scripts