Senior EAP Partnerships Manager

Job Summary

A company is looking for a Senior Health Plan Partnerships Manager, EAP.

Key Responsibilities

• Serve as the primary point of contact for partners, understanding their business needs and identifying growth opportunities
• Collaborate with internal teams to ensure smooth service rollouts and deliver partner-facing demos and training sessions
• Prepare and present regular reports on account performance and proactively resolve partner issues

Required Qualifications

• 7+ years of experience in partner management, client success, or strategic operations, preferably in healthcare or EAP
• Proven ability to manage complex relationships with high-touch clients or partners
• Strong operational skills and experience in delivering on SLAs
• Familiarity with mental health care delivery or healthcare compliance is a plus
• Ability to thrive in a fast-paced, remote-first environment