Seasonal Marketplace Operations Specialist

Job Summary

A company is looking for a Seasonal Marketplace Operations Specialist for the 2025 season.

Key Responsibilities

• Communicate with Marketplace sellers to resolve order issues and provide support on platform-related questions
• Monitor and improve seller-facing communication and processes to enhance the seller experience
• Act as a business expert for the Marketplace Operations platform and collaborate with leadership on process improvements

Required Qualifications

• 2-3 years of Customer Service experience, preferably in a support role
• Strong technical skills
• Experience in building processes and creating documentation
• Ability to provide coaching and feedback
• Experience with Mirakl and Salesforce is a plus