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Patient Coordinator - (Full Time)- Paramus

 

Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 115 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, and Minnesota. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. 

Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. 

Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here.   

 

 

Schweiger Dermatology Group's Ultimate Employee Experience 

  • Multiple office locations, find an opportunity near your home   
  • Positive work environment with the tools to need to do your job and grow
  • Full time employees (30+ hours per week) are eligible for:
    • Medical (TeleHeath included), HSA/FSA, Dental, Vision by 1st of the month after hire date
    • Company HSA contribution    
    • Eligible for 401K 
    • Your birthday is an additional personal holiday   
    • Company Sponsored Short Term Disability
    • Pre-tax savings available for public transit commuters   
  • Part-time employees (less than 30 hours)
    • Eligible for Dental, Vision, and 401K on 1st of the month after date of hire
  • Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services 

 

Job Summary: Full-Time Patient Coordinator at our Paramus Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule.

Schedule: Full time, 30+ hours per week. Availability Monday through Friday with rotating Saturdays during business hours of 7:00 AM- 7:00 PM. Open Flexibility to help cover in a team environment is needed.  

Patient Coordinator/Medical Receptionist:

  • Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
  • Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
  • Understand provider to patient flow and anticipate provider’s next steps to the best of their ability
  • Perform inventory responsibilities and stocking of supplies and equipment as requested
  • Attend all in-house training and continued education opportunities

Qualifications:

  • Healthcare Experience is preferred.
  • Medical Receptionist Experience preferred.
  • Experience using EMR software and patient scheduling systems preferred.
  • Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
  • Strong communication, interpersonal, and organizational skills.
  • Excellent patient relation and customer services skills.
  • Must be professional, reliable and dedicated employee.
  • Prefer prior experience working in a dermatology / medical environment preferred. 
  • Open availability to work during weekdays and weekends.

 

Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.    

Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.

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CEO of Schweiger Dermatology Group
Schweiger Dermatology Group CEO photo
Eric Schweiger
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What You Should Know About Patient Coordinator - (Full Time)- Paramus , Schweiger Dermatology Group

Join Schweiger Dermatology Group as a Patient Coordinator in our Paramus office, where your passion for healthcare will help foster an exceptional patient experience! At Schweiger Dermatology Group, one of the leading dermatology practices nationwide, we pride ourselves on delivering top-notch medical, cosmetic, and surgical services to over 1.5 million patients each year. As a Patient Coordinator, you’ll play a pivotal role in managing front office operations, from answering incoming calls to scheduling appointments and providing seamless support for our healthcare providers. We’re seeking detail-oriented individuals who may be new to healthcare but eager to learn, collaborate, and contribute to a supportive team atmosphere. With flexible scheduling options, including the possibility of rotating Saturdays, you’ll have the opportunity to hone your organizational and communication skills in a dynamic environment. Plus, with comprehensive benefits for full-time staff, an inclusive workplace culture, and a commitment to ongoing training, joining our team is more than just a job; it’s a chance to grow your career in a rewarding field. If you’re looking to make a difference in our patients’ lives while enjoying a great working environment, the Patient Coordinator position at Schweiger Dermatology Group is the perfect fit for you!

Frequently Asked Questions (FAQs) for Patient Coordinator - (Full Time)- Paramus Role at Schweiger Dermatology Group
What does a Patient Coordinator do at Schweiger Dermatology Group?

As a Patient Coordinator at Schweiger Dermatology Group, you will execute front office duties such as handling incoming calls, scheduling, and providing vital support to both patients and healthcare providers. Your role ensures that every patient feels welcomed and cared for, reinforcing our mission for the Ultimate Patient Experience.

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Is prior healthcare experience necessary for the Patient Coordinator position at Schweiger Dermatology Group?

While prior healthcare experience is preferred for the Patient Coordinator role at Schweiger Dermatology Group, it is not mandatory. We value strong communication and teamwork skills, and we are open to candidates who have a genuine interest in the healthcare field and a willingness to learn.

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What kind of training is provided for Patient Coordinators at Schweiger Dermatology Group?

Schweiger Dermatology Group offers in-house training and continued education opportunities for Patient Coordinators. This helps ensure that all team members are well-equipped with the necessary skills and knowledge to provide exceptional patient care and support.

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What benefits do full-time Patient Coordinators receive at Schweiger Dermatology Group?

Full-time Patient Coordinators at Schweiger Dermatology Group enjoy a range of benefits including medical, dental, and vision insurance, a company HSA contribution, a 401K plan, and employee discounts on skin care products and services, along with unique perks like a personal holiday for birthdays!

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How many hours does a full-time Patient Coordinator work at Schweiger Dermatology Group?

Because the Patient Coordinator position at Schweiger Dermatology Group is classified as full-time, you will typically work 30 hours or more per week, with availability needed Monday through Friday, and sometimes on Saturdays. Flexibility in your schedule is essential for coverage in our team-oriented environment.

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What qualifications should I have to apply for the Patient Coordinator position at Schweiger Dermatology Group?

To be a successful candidate for the Patient Coordinator role at Schweiger Dermatology Group, you should ideally possess strong communication, organizational skills, and a dedication to providing excellent patient service. Experience with EMR software and a medical receptionist background is preferred, but we also value a passion for healthcare and teamwork.

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What work environment can I expect as a Patient Coordinator at Schweiger Dermatology Group?

At Schweiger Dermatology Group, you can expect a positive and supportive work environment that fosters teamwork and professional growth. We pride ourselves on being recognized as a Great Place to Work, where all employees are valued and encouraged to contribute to our mission of creating the Ultimate Patient Experience.

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Common Interview Questions for Patient Coordinator - (Full Time)- Paramus
Can you describe your experience with patient scheduling and front office responsibilities?

In your answer, highlight any previous roles where you managed appointments or organized office tasks. Discuss your approach to ensuring smooth patient flow and minimizing wait times, as well as your experience with scheduling systems, if applicable.

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How do you handle difficult patients or challenging situations in a healthcare environment?

Share a specific instance where you successfully resolved a conflict or diffused a tense situation. Emphasize your communication skills, empathy, and ability to remain calm under pressure, demonstrating your commitment to patient care.

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What strategies do you use to stay organized in a busy office environment?

Explain the methods you utilize to prioritize tasks and maintain organization, such as using digital tools, creating task lists, or establishing routines. Provide examples of how these strategies contribute to efficiency in your work.

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Why do you want to work as a Patient Coordinator at Schweiger Dermatology Group?

Share your personal reasons for wanting to join Schweiger Dermatology Group, focusing on their reputation, patient-centered care philosophy, and any specific aspects of the practice that resonate with you, such as their commitment to employee satisfaction and growth.

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How would you ensure a positive experience for patients over the phone?

Discuss your approach to creating a welcoming atmosphere during phone interactions. Mention techniques like active listening, maintaining a friendly tone, and being responsive to patient needs to positively impact their experience.

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What do you know about the services offered by Schweiger Dermatology Group?

Demonstrate your knowledge about Schweiger Dermatology Group's offerings in medical, cosmetic, and surgical dermatology. Discuss your understanding of how these services benefit patients and why you are excited about being part of such a comprehensive practice.

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Describe your experience with electronic medical records (EMR) systems.

If applicable, provide details about the specific EMR systems you have used, your level of proficiency, and how you have utilized EMR for scheduling, patient management, and billing processes to enhance office operations.

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How do you work effectively as part of a team?

Share your experience collaborating with colleagues, emphasizing the importance of communication, support, and shared goals in achieving a cohesive team effort. Provide examples that illustrate your team-oriented mindset.

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What steps would you take if you noticed a mistake in a patient’s scheduling?

Explain your procedure for addressing scheduling mistakes, which may include promptly notifying the team, communicating with the affected patient, and taking corrective actions while ensuring minimal disruption to the patient's experience.

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How do you stay updated on changes in healthcare regulations or practices?

Discuss your proactive approach to ongoing learning through professional development resources, attending industry seminars, or following authoritative sources to ensure you stay informed about best practices relevant to your role as a Patient Coordinator.

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Our mission at Schweiger Dermatology Group is to deliver the Ultimate Patient Experience. To achieve this mission we must create the Ultimate Employee Experience.

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Full-time, on-site
DATE POSTED
November 26, 2024

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