Customer Service Rep(01401) - 1150 US Hwy 127 S
Job Description
We are currently
seeking enthusiastic candidates to answer phones, enter pizza orders into
computers and learn how to make the world’s greatest pizzas from start to
finish. This job will require a positive
outlook and a willingness to deal with the general public.
We are searching for qualified customer service reps with personality and people skills. Domino's has lots of ways for you to grow, perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply today!
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 18 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Average salary estimate
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Are you looking for an exciting opportunity to join a thriving team? As a Customer Service Rep at Domino's, located at 1150 US Hwy 127 S, Frankfort, KY, you'll be the enthusiastic voice answering calls, entering delicious pizza orders, and even learning how to craft pizzas from scratch! This role is perfect for someone with a sunny disposition and a talent for connecting with people, as you'll be providing exceptional service to our customers. At Domino’s, we are all about growth, encouraging our team members to aspire from customer service roles into management or even franchise ownership. With a commitment to diversity and a work environment that values every unique contribution, you'll feel right at home with us. Your responsibilities will include operating equipment, stocking ingredients, and preparing delicious food while handling customer orders. Rest assured, you won't be alone; we provide thorough on-the-job training to get you started on your Pizza-making journey! We're here to support you every step of the way. Whether you’re after a part-time gig or a step in your career, there are abundant opportunities at Domino's for you to flourish. With our team-first culture, you can expect not just a job, but a community where everyone takes pride in serving up the best pizza in town. Ready to join the excitement? Apply today!
By
Domino's
At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.
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