Manager, Solutions Engineering

To qualify for the Manager, Solutions Engineering role at Saviynt, you should possess at least 8 years of relevant business experience in Cloud Security and/or Identity and Access Management solutions. A Bachelor's degree in information systems or a related field is also preferred. Additionally, strong communication skills and the ability to work both independently and collaboratively are essential.

As a Manager, Solutions Engineering at Saviynt, you will work in a dynamic, remote environment that promotes growth and continuous learning. We emphasize a positive and collaborative atmosphere where team members are encouraged to share ideas, mentor one another, and drive innovative solutions to customer challenges.

The Manager, Solutions Engineering plays a crucial role in Saviynt’s success by facilitating high-level workshops, aligning customer strategies with our solutions, and ultimately driving opportunities to closure. Your ability to communicate effectively and leverage your subject matter expertise will ensure that we deliver exceptional value to our clients.

Key responsibilities include growing the Solutions Engineering team, facilitating customer discovery sessions, developing customized presentations, and working closely with product teams to address prospective customer inquiries. Your role is essential in guiding teams and helping clients transition smoothly to Saviynt’s robust offerings.

Yes, the Manager, Solutions Engineering role may involve up to 50% domestic travel as you engage with clients and lead workshops across the South Region. This travel enables you to build strong relationships and provide on-site solutions to our customers.

The ideal candidate for the Manager, Solutions Engineering position should possess excellent communication and relationship management skills, a positive attitude, and strong organizational abilities. Skills in coaching and mentoring others, coupled with a customer-centric approach, are paramount for success in this role.

Saviynt provides numerous growth opportunities for the Manager, Solutions Engineering role. Our high-growth environment encourages learning through challenging projects, leadership opportunities, and collaboration with talented professionals. We are committed to your professional development as you help shape customer strategies.

When assessing customer needs, I utilize a collaborative approach by engaging in detailed discovery conversations and workshops. By asking open-ended questions and actively listening, I can derive their vision and specific requirements, allowing me to tailor Saviynt’s solutions to meet their unique challenges.

In a previous role, I was overseeing a project for a complex customer deployment. By maintaining clear communication with all stakeholders and regularly checking in on progress, I was able to identify potential roadblocks early and resolve them. This proactive approach ultimately helped drive the project to a successful closure ahead of schedule.

I always start by gathering insights on the customer's specific use cases and business objectives. I then tailor my presentation to address their needs, incorporating relevant data and visuals that resonate with their unique context – this ensures engagement and relevance.

I actively engage with clients to gather feedback regarding our solutions and those of our competitors. I document this intel and share it with our product management team, ensuring that we are aligned with market needs and continuously improving our offerings based on real-time insights.

To grow the Solutions Engineering team, I believe in identifying skill gaps and enhancing our sales enablement capabilities. This involves providing targeted training sessions, fostering a mentorship culture, and focusing on continuous learning, ensuring the team remains knowledgeable and capable of driving customer success.

I have over 8 years of experience working specifically in Identity and Access Management solutions. Throughout my career, I’ve led numerous projects from deployment to consulting, leveraging industry best practices to ensure that solutions are effective and secure while closely aligning with business goals.

I always strive to simplify complex concepts by breaking them down into relatable terms or analogies. By focusing on the business value and outcomes rather than the technical jargon, I can effectively convey essential information to non-technical stakeholders.

Customer feedback is pivotal in my solutions engineering approach. It provides valuable insights into what works, what doesn’t, and how we can improve our offerings. I prioritize regularly incorporating customer suggestions into our solutions to ensure ongoing relevance and satisfaction.

I regularly participate in industry webinars, subscribe to leading security journals, and engage in professional networks. Attending conferences and workshops also allows me to network with other professionals and remain updated on the latest trends and innovations in Cloud Security.

To build a successful Solutions Engineering team, qualities such as strong communication, a customer-centric mindset, technical aptitude, and collaborative spirit are essential. Encouraging an environment of learning and innovation will help foster engagement and performance within the team.