Research Support Assistant

Job Summary

A company is looking for a Student - Research Support Assistant to provide research support to library users.

Key Responsibilities:

• Provide research support services via chat and email to library users
• Develop knowledge of library services, databases, and FAQs to assist users
• Utilize customer service techniques to create a welcoming virtual library environment

Required Qualifications:

• Currently enrolled in a degree program at the university
• Proficiency in English
• Punctual, courteous, and respectful with a stable internet connection
• Strong typing skills
• Comfortable with learning new technology