Client Services Manager

About Our Client:

They are a dynamic B2B content marketing agency, specializing in custom content for newsletters, blogs, and social media marketing. They provide a variety of online marketing services for a diverse array of clients and marketing agency partners. They are seeking an experienced, detail-oriented, and enthusiastic Client Success Manager – to fill a full-time position. Be available and online 8-5 MST. Must have a professional looking office and background with low outside noise for ZOOM video calls.  

About the role:

This individual will be responsible for the management of content, for lead production activities for multiple clients' digital content campaigns and communications between the client and company internal team. The ideal candidate will be enthusiastic, self-directed, and will not need to be micro-managed; and will consistently fulfill key objectives in a timely, proactive, and responsible manner. This position will report directly to the company's operations director.

Responsibilities include Start & Manage New Pay For Performance Lead Program, Client Retention, Client Success & Account Management

Project Management:

• Work closely with the team to facilitate and manage client projects.
• Direct new client kickoff meetings and follow ups.
• Develop lead generation content & programs for multiple clients consecutively and across several B2B industries.
• Coordinate several SAAS software's for several types of lead generation efforts.
• Write quality emails and digital communications on the client’s behalf.
• Track key metrics on social platforms.

• Preferred skills and qualities:
• Exceptional digital research, outlining, writing, and editing skills.
• Ability to understand and synthesize complex and technical information.
• Detail-oriented and excellent at planning, calendaring, scheduling, and coordination of multiple tasks.
• Great with client interaction and people skills.
• Tracking Success Data Across Clients.
• Preferred tools:
• Active Campaign
• Zoom.
• MS Office Suite. 
• Outlook email.
• LinkedIn

• Full time
• 100% remote
• $3000 USD plus incentives

This position is open to candidates who are both based and residing in Latin American (LATAM) countries, such as Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Venezuela.

Applicants based outside LATAM, including those in the United States or other regions, will not be considered. Resumes must be submitted in English, and applications that do not meet these criteria will be automatically rejected.