Wok From Home Remote Technical Support – Full time / Part time

• *Job Title:** Work From Home Remote Technical Support – Full time / Part time
• *Job Type:** Full-time
• *Location:** Huntington Station, NY
• *Salary Range:** $20 to $31 per hour
• *Job Overview:**

Are you passionate about providing exceptional technical support to customers? Are you a problem-solver who thrives in a remote work environment? Podhurst Associates is seeking a Work From Home Remote Technical Support professional to join our team. This position offers the flexibility to work full-time or part-time hours, providing support to our customers from the comfort of your own home.
• *Responsibilities:**

– Provide technical support to customers via phone, email, and chat

– Troubleshoot technical issues and provide solutions in a timely manner

– Document customer interactions and resolutions in our system

– Collaborate with team members to improve processes and customer satisfaction

– Stay up-to-date on product knowledge and industry trends
• *Requirements:**

– Proven experience in technical support or a related field

– Strong communication skills and customer service orientation

– Ability to work independently and prioritize tasks effectively

– Proficiency in troubleshooting software and hardware issues

– High-speed internet connection and a dedicated workspace at home

At Podhurst Associates, we are committed to creating an inclusive and diverse work environment. We do not inquire about criminal backgrounds as part of our hiring process.

If you are passionate about technology and helping customers solve their technical issues, we want to hear from you! Apply now to join our team as a Work From Home Remote Technical Support professional.