VP, JSOC India Leader (L12)

Job Description:

Role Title: L12, VP JSOC India Leader

Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

The mission of the Synchrony Cybersecurity Joint Security Operations Center (JSOC) is to rapidly detect, assess and respond to cyber threats against Synchrony, its employees, its customers and partners. The Cybersecurity JSOC team is within the Cyber Operations organization and works closely with the Insider Risk Management team and the Threat Intelligence, Operations & Automations team.

Role Summary/Purpose:

The JSOC India Leader drives operational excellence and 24/7/365 monitoring. This role fosters a culture of innovation and collaboration while maintaining steady state operations. The JSOC India Leader will contribute to cyber threat detection and incident response. The individual will grow our strategy and identify adversaries through current tactics, techniques and procedures. The Synchrony Cybersecurity JSOC has transformed to a next generation center of excellence requiring an individual passionate about cyber threats and leading a team of cyber detection and incident responders.

Key Responsibilities:
• Utilize key performance indicators to track analyst workloads as well as the efficiency of detection signatures/rules and associated monitoring technologies.
• Interface with fellow team members, colleagues on the security team, business partners, management, vendors, and external parties on best practices.
• Support incident response activities, assisting with the artifact collection, triage and remediation processes while documenting lessons learned.
• Benchmark and implement industry best practices to mitigate potential threats to Synchrony’s digital infrastructure and operations such as MITRE ATT&CK and NIST CSF.
• Collaborate with management in developing technical directions, setting objectives, and setting realistic and challenging goals

Required Skills/Knowledge:
• Prior cyber incident response experience and/or experience working in high tempo cyber operations environments.
• People Leadership: The Leader must have a demonstrated history of leading cybersecurity professionals and be able to administer to one or more Leadership Philosophies to drive the continual development and maturity of the cybersecurity JSOC India team.
• Strong oral and written communications skills.
• Strong interpersonal and critical thinking skills.

Desired Skills/Knowledge:
• Results driven, strategic, conceptual, and innovative thinker.
• Experience presenting to senior management.
• Highly analytical, detail-oriented, and strong problem solving with a common-sense approach to resolving problems.
• Expertise to clearly define complex issues despite incomplete or ambiguous information.

Eligibility Criteria:
• Bachelor’s degree in Computer Engineering or related field, with a minimum of 10+ years of experience in Information Technology or in lieu of a degree 12+years of relevant experience.
• Must have expertise and exposure in Content Development, Threat Intel & Hunting and SOC Continuous Monitoring

WORK TIMINGS : 3:00 PM to 12:00 AM IST

This role is responsible for ensuring proper oversight of the Cybersecurity JSOC team during standard operations/business hours. Primary work hours are from 2:30pm Indian Standard Time (5am USA Eastern Time) until 11:30pm Indian Standard Time (2pm USA Eastern Time). We understand that working in an Operations Center requires flexibility, and changes to this work schedule will be accommodated as necessary.

For Internal Applicants:
• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, PIP)
• L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L10+ Employees can apply

Level /Grade : 12

Job Family Group:
Information Technology