Virtual & Personal Assistant – Gardenlust (High-End Gardening Services, Sydney)

Remote | Must be available during Sydney business hours

Gardenlust is Sydney’s leading high-end garden maintenance company, trusted by CEOs, creatives, and discerning homeowners to care for their outdoor spaces with elegance and precision. We’re looking for a full-time Virtual & Personal Assistant to join our team and work closely with the Director to support daily operations and premium client experience.

This is not a basic VA role — it requires initiative, discretion, task ownership, and a polished communication style. You’ll be helping us maintain efficiency and elegance behind the scenes.

Business Support Responsibilities:

Client Communication & Admin

Answer and make calls to clients, suppliers, and collaborators

Respond to emails with professionalism and warmth

Prepare and send quotes via ServiceM8

Review and send invoices via ServiceM8

Job Scheduling & Coordination

Schedule and reschedule maintenance jobs using ServiceM8

Track task progress, allocate team resources, and update visit details

Ensure client preferences and special requests are followed

Platform Management: Monday.com

Task management and team coordination

Data entry and status updates for each job and client

Assign internal tasks and monitor timelines

Logistics & Operations

Place and follow up on plant and material orders

Coordinate with suppliers for timely delivery

Assist with managing staff requests (e.g. time off, reimbursements)

Send employment contracts and onboarding documents

Personal Assistant to the Director:

Organise and manage the Director’s inbox and calendar

Schedule personal and professional meetings

Assist with travel planning, reminders, and confidential tasks

Communicate with clients and collaborators on behalf of the Director

✅ What We’re Looking For:

Perfect spoken and written English – you’ll be representing a luxury brand

Experience with Monday.com (required)

Willingness to learn ServiceM8 (training provided)

Excellent phone manner and proactive communication

Extremely organised, independent, and able to manage multiple priorities

Professional, discreet, and solution-oriented

Experience supporting high-end service providers or creative founders is a plus

Full-time availability during Sydney business hours (AEST/AEDT)

Job Type & Compensation:

Full-time (38+ hours/week)

Remote position – must have a quiet working space and stable internet

Competitive hourly rate depending on experience