Guest Experience Manager

Our Guest Experience Team at The Walt Disney Company is passionate about creating magical experiences for our guests. We are looking for a Guest Experience Manager to join our team and take our guest service to the next level. The successful candidate will be a knowledgeable and friendly individual with exceptional people skills and the ability to create a memorable experience for our guests.The ideal candidate will have a minimum of 5 years’ experience in a similar role, preferably in a hospitality or entertainment environment. They should be a creative problem solver with excellent communication and organizational skills. They will also be comfortable taking initiative and working both independently and as part of a team. Experience with customer service software, such as Zendesk, and familiarity with Disney properties is a plus.If you have the dedication and skills to exceed our guests’ expectations and become a valued member of the Guest Experience Team, we look forward to hearing from you!

The Walt Disney Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.