VIP Community Manager

Job Summary

A company is looking for a VIP & Community Manager.

Key Responsibilities

• Manage community presence on platforms like Facebook and Instagram, including content planning and player engagement
• Oversee VIP player management by building personal connections and tracking retention and satisfaction metrics
• Serve as an internal advocate for VIP players, surfacing feedback and enhancing their overall experience

Required Qualifications

• 5+ years of experience in community management or player relations within mobile games
• Experience managing in-app purchase-heavy player bases or large social platforms
• Strong written communication skills in English with a community-friendly tone
• High empathy and a player-centric mindset
• Proactive and autonomous work style with the ability to prioritize effectively