Texas Licensed Benefits Advocate

Job Summary

A company is looking for an Employee Benefits Service Center Advocate to support clients with employee benefit enrollment.

Key Responsibilities

• Answer inbound calls professionally and positively to assist clients
• Respond to inquiries accurately and document call details
• Ensure compliance and accountability throughout the processing of transactions

Required Qualifications, Training, and Education

• Service Center and/or Customer Service experience is required
• Prior benefit administration or insurance experience is preferred but not required
• Strong customer-centric mindset and interpersonal skills
• Comfortable with technology and a competitive team player
• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) are required