SuccessFactors LMS Administrator

Job Summary

A company is looking for a SuccessFactors LMS Administrator.

Key Responsibilities

• Provide Tier 1 and Tier 2 support for SuccessFactors LMS-related issues
• Act as a liaison between end-users, HRIS, IT, and vendor support to resolve system issues
• Analyze trends in support issues and maintain system documentation

Required Qualifications

• 5+ years of experience as a SuccessFactors LMS Administrator
• Bachelor's degree in Business Administration, Information Systems, HR, or a related field
• Proficiency in ticketing systems (e.g., ServiceNow, Jira, Zendesk)
• Experience with BizX and knowledge of SCORM/AICC content standards
• Heavy reporting and data extraction experience