Service Agent I - AZ - job 1 of 2

Job Summary

A company is looking for a Service Agent I - FT.

Key Responsibilities:

• Contact blood donors by telephone to recruit for blood donation and update donor records
• Schedule appointments while ensuring a positive service experience to maximize donor show rates
• Maintain daily production standards and develop knowledge of donor criteria to inform and assist donors

Required Qualifications:

• High school diploma or equivalent (GED) required
• Minimum one year of related experience in telemarketing, customer service, or call center
• Proficient in using multiple computer applications simultaneously in a fast-paced environment
• Must commit to 90 days of uninterrupted employment and adhere to a specified schedule
• Prior sales or negotiation experience is a plus