Senior Technical Support Engineer - job 1 of 2

Job Summary

A company is looking for a Senior Technical Support Engineer.

Key Responsibilities

• Provide advanced technical support and troubleshooting for Azure Operator Nexus and related systems
• Analyze complex issues, collaborate with cross-functional teams, and document best practices for support efficiency
• Assist in developing readiness programs and contribute to product/process improvements based on customer feedback

Required Qualifications

• Bachelor's degree in Computer Science, IT, or related field AND 5+ years of relevant experience, or 7+ years of experience without a degree
• Understanding of Azure Kubernetes Service (AKS) and hybrid cloud platforms
• Experience with Linux system administration and troubleshooting
• Ability to meet security screening requirements for the role
• Familiarity with API management and control plane support for hybrid cloud platforms