Senior Risk Operations Representative

Job Summary

A company is looking for a Senior Representative, Risk Operations.

Key Responsibilities

• Implement and execute strategies to detect, prevent, and mitigate fraud and risk incidents
• Leverage data to enhance fraud and risk mitigation strategies while improving customer experience
• Collaborate with management to escalate and address emerging risk and fraud trends

Required Qualifications

• Minimum of 1 year of experience in fraud and risk mitigation within a customer service or related role
• Strong sense of ownership and proactive approach to identifying effective fraud and risk strategies
• Ability to work full-time, including weekends and bank holidays
• Detail-oriented mindset focused on delivering high-quality service in fraud and risk execution
• Empathetic communication skills for effective stakeholder engagement