Senior Officer, Donor Retention

Job Summary

A company is looking for a Senior Officer - Standard Retention.

Key Responsibilities

• Lead omnichannel strategy and execution for donor retention and reactivation
• Design and implement donor journeys to increase retention and engagement
• Develop conversion campaigns and analyze retention trends for key donor segments

Required Qualifications

• Bachelor's degree in communications, marketing, or related field, or equivalent experience
• At least six years of nonprofit mass marketing fundraising experience
• Experience managing cross-functional campaigns with CRM and analytics
• Strong project management and segmentation skills
• Familiarity with CRM and marketing platforms such as Salesforce and Pardot