Scheduling Specialist - job 1 of 2

Job Summary

A company is looking for a Scheduling Specialist I.

Key Responsibilities

• Schedule patient appointments by matching preferences with physician-specific guidelines
• Collect and maintain accurate patient registration and insurance information
• Direct non-scheduling inquiries to the appropriate departments and provide one-call resolution when possible

Required Qualifications

• High School Diploma or Equivalent (GED) required
• Minimum of 1 year of related work experience required
• Familiarity with medical terminology preferred
• Proficient in computer usage, including navigating multiple programs and monitors
• Ability to achieve and maintain quality and service goals related to contact center metrics