Customer Experience Specialist - job 2 of 4

Job Summary

A company is looking for a Customer Experience Specialist who will connect with new leads and educate them about the brand.

Key Responsibilities

• Make 60+ outbound calls per day to new and existing leads
• Represent the brand with positive energy and professionalism
• Gather documentation to qualify retail and wholesale accounts

Required Qualifications

• Experience with CRM systems, preferably HubSpot
• Ability to work independently and meet daily call targets
• Passion for cannabis culture and lifestyle brands
• Organized and detail-oriented
• Motivated communicator with a focus on outbound outreach