Salesforce Support Engineer

Job Summary

A company is looking for a Salesforce Support Engineer to provide customer support and manage Salesforce environments.

Key Responsibilities

• Provide front-line support to customers on Salesforce-related issues
• Manage and configure Salesforce environments including user setup and workflows
• Serve as a subject matter expert for Salesforce functionality and best practices

Required Qualifications

• Salesforce Admin Certification required
• 2-4 years of experience in a Salesforce Admin and/or Customer Support role
• Strong knowledge of Salesforce platform capabilities
• Proven experience in customer communication in a technical support capacity