Retail Agency Support Specialist

Job Summary

A company is looking for a Retail Agency Support Specialist.

Key Responsibilities

• Act as a liaison between retail partners and the underwriting team
• Monitor a shared inbox and handle partner inquiries promptly via live chat
• Data tracking and entry within the CRM while maintaining product knowledge

Required Qualifications

• 2+ years' experience in a customer-facing role or a 2-year college degree with demonstrated customer relationship skills
• Familiarity with email suites such as Outlook
• Ability to learn and adapt to new computer systems
• Ability to thrive in a fast-paced environment
• Stable internet connection and dedicated workspace