Remote Service Support Coordinator

Job Summary

A company is looking for a Remote Service Support Coordinator.

Key Responsibilities

• Receive and process customer service requests via phone, email, or customer portals, coordinating with appropriate district offices
• Create service requests and review daily reports for follow-up and attention
• Serve as the primary contact for select National Accounts customers, ensuring all service-related requests are met

Required Qualifications

• High School Diploma or Equivalent
• 2-3 years of equivalent work experience
• Proficiency in Microsoft Office Products (Word, Excel, Outlook, PowerPoint)
• Customer service background
• Ability to multi-task