Remote Live Chat / Tele Chat Support

We are seeking a highly motivated individual to join our team as a Remote Live Chat / Tele Chat Support. In this role, you will be responsible for providing exceptional customer service through live chat and telephone support. This is a remote position, allowing you to work from the comfort of your own home.
Responsibilities:
• Respond to customer inquiries and provide support through live chat and telephone
• Assist customers with product information, troubleshooting, and issue resolution
• Ensure customer satisfaction by delivering timely and accurate responses
• Document customer interactions and maintain accurate records
• Collaborate with other team members to improve overall customer experience

Qualifications:
• Excellent communication skills, both written and verbal
• Previous experience in customer service or support role preferred
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Proficiency in using live chat and telephone support software

Skills:
• Customer-focused mindset
• Ability to work independently and as part of a team
• Adaptability and flexibility in a remote work environment
• Strong computer skills and familiarity with CRM systems

If you are passionate about customer service and enjoy helping others, we encourage you to apply for this exciting opportunity. Join our team and make a difference in the lives of our customers!
Compensation Range: $78K – $80K