Remote Inbound Customer Service Agent

Job Summary

A company is looking for an Inbound Customer Service Agent (Remote).

Key Responsibilities

• Provide direct support to GE Appliances owners, focusing on sales and service inquiries
• Resolve customer issues through troubleshooting, sales, and service referrals
• Maintain accurate records of customer interactions and feedback for quality improvement

Required Qualifications

• One year of relevant experience in a customer service or sales environment
• Ability to research and analyze data to make sound decisions on escalated matters
• Familiarity with web-based systems and multiple software applications
• Must have a dedicated workspace suitable for remote work
• Strong computer skills, including proficiency in MS Office Suite