Remote Collections Specialist

Job Summary

A company is looking for a Remote Collection Specialist.

Key Responsibilities

• Provide exceptional customer service to clients' patients while accurately recording their information
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements
• Handle high volumes of inbound and outbound calls while meeting individual metrics

Required Qualifications, Training, and Education

• Detail-oriented with the ability to work in a fast-paced environment
• Experience in customer service or collections preferred
• Must have a quiet and private workspace
• High-speed internet with specific technical requirements
• Must reside in designated states: FL, GA, MO, NE, NC, SC, TN, TX, or VA