Remote Appointment Scheduler

Job Summary

A company is looking for an Appointment Generator.

Key Responsibilities:

• Handle inbound customer calls with professionalism and empathy
• Schedule service appointments using ServiceTitan CRM and coordinate with field staff
• Maintain accurate customer records and troubleshoot inquiries to provide solutions

Requirements:

• Minimum of 2 years of experience in a customer service role, preferably in the plumbing or home services industry
• Proficiency with ServiceTitan CRM is required
• Ability to work independently in a remote setting
• Reliable high-speed internet connection and personal tech setup including a computer and noise-canceling headset
• Comfortable working in a fast-paced, dynamic environment