Quality Operations Screening Advisor

Job Summary

A company is looking for a Quality Operations Advisor.

Key Responsibilities

• Complete the screening process on new and existing professional accounts
• Handle customer service calls and perform account updates and compliance tasks
• Mitigate company risk by identifying potential risks and maintaining data integrity

Required Qualifications

• Experience managing a high volume of accounts
• Strong customer service skills with a focus on emotional intelligence
• Ability to adapt quickly in a fast-paced environment
• Proficiency in computer applications, including Gmail, CRMs, and Microsoft Office
• Positive and professional attitude with strong multitasking abilities