Provider Experience Specialist

Job Summary

A company is looking for a Provider Experience Specialist.

Key Responsibilities

• Provide exceptional customer service to healthcare provider partners via calls, emails, and chat
• Identify opportunities to streamline interactions and enhance provider experiences with the platform
• Maintain accurate records of all interactions and act as the voice of the company to create positive impressions

Required Qualifications

• Customer service experience, preferably in healthcare or technology
• Ability to adapt in a fast-paced environment
• Strong organizational skills
• Dedication to delivering high-quality customer service
• Experience in upselling features and solutions