Property and Casualty Agent

Job Summary

A company is looking for a Customer Service Agent to handle customer inquiries and service requests.

Key Responsibilities

• Respond promptly to inbound calls and service requests regarding insurance policies
• Process customer, carrier, and partner requests in a professional and timely manner
• Provide follow-up on applications and ensure policies are issued on time

Required Qualifications, Training, and Education

• 1-2 years' customer service experience in a call center environment
• High school diploma or equivalent required; college degree preferred
• Active Property and Casualty license preferred
• Bilingual proficiency in English and Spanish, verbal and written, required
• Ability to work flexible schedules to meet customer needs