Product Surveillance Analyst

Job Summary

A company is looking for a Product Surveillance Analyst I (Remote).

Key Responsibilities

• Support complaint handling and field action activities including initiation, investigation, and closure
• Communicate with vendors, regulators, and customers to meet timeliness goals
• Analyze historical complaints for consistency and develop reports from complaint software and ERP systems

Required Qualifications

• Bachelor's Degree with 0-1 years of experience in a regulated industry, or a High School Diploma with 4 years of relevant experience
• Experience working with personnel across multi-functional departments is preferred
• Intermediate PC and Microsoft Office skills are required, with advanced Excel skills preferred
• Ability to define problems, collect data, and draw valid conclusions
• Visual acuity necessary to perform the job safely and effectively