Patient Support Representative - job 3 of 4

Job Summary

A company is looking for a Patient Support Center Representative.

Key Responsibilities

• Meet performance goals in patient satisfaction, accuracy, quality, and attendance
• Provide services to customers involving complex information while acting as a patient advocate
• Utilize systems to resolve customer needs and assist with daily paperwork to document patient issues

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of experience in a customer service-based role
• Proficiency in Microsoft Suite and ability to type at 40+ WPM
• Flexibility to work full-time (40 hours/week) during normal business hours, including weekends and holidays