Patient Experience Specialist

Job Summary

A company is looking for a Patient Experience Specialist responsible for managing patient experience projects and provider engagement.

Key Responsibilities:

• Lead patient experience projects and develop recommendations for improvement
• Conduct project analyses for patient reported outcome measures (PROMs) and patient-reported experience measures (PREMs)
• Collaborate with healthcare providers to implement interventions that enhance patient experience

Required Qualifications:

• Clinical degree (e.g. BSN, MSN, RN) with 3-5 years of experience in a healthcare setting
• Experience in project management and analytical roles, with a preference for candidates with an MBA
• Background in patient engagement and advocacy
• Ability to manage multiple projects and prioritize tasks effectively
• Knowledge of healthcare provider strategies and engagement practices